Terms of Service
Effective date: November 12, 2026
Welcome to Pines to Vines Realty.
We believe technology should help people make better decisions and build stronger relationships. These Terms explain what you can expect from our services and what we ask of you in return.
1. Who we are
Pinestovinesrealty.com is operated by Trust Moments, LLC, an Arizona limited liability company formerly named MKTGWEBOPS, LLC.
Trust Moments provides real-estate technology, websites, dashboards, property information, notifications, communications, and related services for participating real-estate professionals and their clients. Trust Moments Real Estate (TMRE) is a service of Trust Moments, LLC. Participating agents and brokerages may offer the service under their own branding.
In these Terms, “Trust Moments,” “we,” “us,” and “our” refer to Trust Moments, LLC, and its services, and “P2VR” refers to Pines to Vines Realty.
2. Using P2VR
You may browse publicly available portions of P2VR’s website without creating an account.
Certain features require an account, including personalized property searches, saved homes, notifications, notes, sharing, and buyer, seller, or agent dashboards.
When you create an account, you agree to provide reasonably accurate information and protect your account credentials. You are responsible for activity conducted through your account, except where unauthorized access results from circumstances outside your control.
You must not attempt to access another person's private information, interfere with our systems, or use the service for fraudulent, unlawful, or abusive purposes.
3. Real-estate information
P2VR displays real-estate listings, property details, community information, and other materials obtained from participating agents, brokerages, multiple listing services, public sources, and other providers.
We work to present useful and accurate information, but property details, prices, availability, listing status, market conditions, and other information can change.
Neither Trust Moments nor P2VR guarantees the accuracy or completeness of third-party information.
Information presented through P2VR’s website is intended to help you evaluate real-estate opportunities. It is not a substitute for independent verification, professional advice, inspections, appraisals, financing decisions, or legal guidance.
Trust Moments provides technology services and is not acting as your real-estate agent or broker merely because you use the platform. Any agency relationship is governed by your arrangements with the participating real-estate professional.
4. Your information and preferences
P2VR’s website includes features that remember your saved properties, searches, preferences, notes, feedback, and other account activity.
These features are intended to make the service more useful to you and, where appropriate, to help your participating real-estate professional understand your needs.
You control the information you intentionally submit or share through available features.
Our collection, use, protection, and retention of personal information are described in our Privacy Policy.
5. Notes, sharing, and communications
Some P2VR website features allow you to write notes, share information, and communicate with other users or your participating real-estate professional.
You are responsible for the information you choose to submit or share. Do not use these features to send unlawful, threatening, misleading, or abusive content. Such activity may result in the deactivation of your account.
When you share information with another person through P2VR, that person may be able to view or retain the information you shared.
P2VR may use automated systems, including artificial intelligence, to support features such as property search, recommendations, summaries, and communications. Automated output can contain errors and should be evaluated appropriately.
6. Optional subscriptions
P2VR offers optional email and text-message subscriptions.
Available subscriptions depend on your account type, relationship with a participating real-estate professional, and features supported by the service.
You may use the P2VR website without enrolling in optional marketing or SMS publications.
Where multiple communication categories are available, you may select the categories you want. Enrollment in one category does not automatically enroll you in another.
7. SMS messaging terms
Trust Moments operates SMS messaging services for Trust Moments Real Estate and participating real-estate professionals, including Pines to Vines Realty.
The business identified in an individual text message may be the participating real-estate professional or brokerage offering the service.
SMS programs
Price Alerts
Registered buyers may separately opt in to receive SMS alerts when the price of a saved property changes according to their selected alert preferences.
These notifications are available through the authenticated buyer dashboard and require an affirmative subscription selection.
Site Tips
Visitors and registered users may separately opt in to receive recurring SMS messages containing practical real-estate information, homebuying guidance, and educational tips.
Visitors may subscribe through a participating website's public subscription form. Registered buyers may also manage available Site Tips preferences through their dashboards.
Subscribing to Site Tips does not enroll a person in Price Alerts. Subscribing to Price Alerts does not enroll a person in Site Tips.
Consent
SMS subscriptions are voluntary.
When enrolling, you provide your mobile telephone number and affirmatively authorize the selected message category or categories using the consent controls provided.
Consent to receive SMS messages is not a condition of purchasing property or using the Trust Moments service.
You are responsible for providing a telephone number that you are authorized to use.
Message frequency and charges
Message frequency varies according to the SMS program, your selected preferences, and, for Price Alerts, relevant listing activity.
Message and data rates may apply according to your mobile carrier and service plan.
P2VR does not control charges imposed by your mobile carrier.
How to stop messages
You may reply STOP to a P2VR SMS message to unsubscribe from messages sent through that number.
You may also manage available subscription preferences within your P2VR account or through other controls provided by the participating service.
If you want to stop receiving messages from a particular subscription category while retaining another, use the available category-specific subscription controls.
How to get help
Reply HELP to a P2VR SMS message for assistance.
You may also contact us at [email protected].
SMS support and opt-out instructions are also available through participating real-estate services where applicable.
Message delivery
SMS delivery depends on telecommunications networks, mobile carriers, and other systems outside our control.
Wireless carriers are not liable for delayed or undelivered messages.
We cannot guarantee that every message will be delivered immediately or successfully.
SMS privacy
We do not sell or rent your telephone number, SMS opt-in information, or messaging consent.
We do not share SMS opt-in information or consent with third parties for their own marketing or promotional purposes.
We use messaging service providers to deliver messages, process opt-out requests, and operate the messaging service, subject to the limitations described in our Privacy Policy.
For additional information, see our Privacy Policy.
8. Service availability and changes
We work to keep P2VR’s website available, secure, and useful.
However, we cannot guarantee uninterrupted access. Services may occasionally be affected by maintenance, security measures, technical problems, changes in third-party data availability, or circumstances beyond our control.
We may modify, improve, suspend, or discontinue features as the service evolves.
When a material change significantly affects how personal information is handled, we will follow the notice and consent commitments described in our Privacy Policy.
9. Intellectual property
Trust Moments software, designs, branding, original content, and other proprietary materials are owned by Trust Moments, LLC, or their respective rights holders.
Real-estate listings, photographs, descriptions, and other third-party content may be subject to separate ownership and licensing restrictions.
Using P2VR’s website does not grant you permission to copy, redistribute, commercially exploit, or republish protected materials except as authorized by the service or applicable law.
You retain whatever ownership rights you have in original information and content you submit. You authorize P2VR to process and display that information as reasonably necessary to provide the features you request, subject to our Privacy Policy.
10. Limitation of responsibility
P2VR provides technology and information to support real-estate decisions. We do not guarantee a particular property outcome, purchase, sale, financing result, referral, or transaction.
To the extent permitted by applicable law, P2VR is not responsible for losses caused solely by inaccurate third-party listing information, independent actions of participating real-estate professionals, or disruptions outside our reasonable control.
Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded.
11. Changes to these Terms
We may update these Terms as our services evolve or legal requirements change.
We will publish the current version and its effective date.
For material changes affecting existing users, we will provide appropriate notice. Where applicable law requires additional consent, we will obtain it.
12. Governing law
These Terms are governed by the laws of the State of Arizona, United States, except where applicable law requires otherwise.
13. Contact us
Questions about Trust Moments, P2VR, or these Terms are welcome.
Trust Moments, LLC
4548 Deep Forest Drive
Pinetop, AZ 85935
Email: [email protected]
You may also contact your participating real-estate professional about services or communications they provide through Trust Moments.